Contact

Questions about an order, or about making your mat? Send a message and a real person will answer it.

Reach us

• Email: mypetmat.info@gmail.com
• Response time: within 2 business days, Monday through Friday
• Based in: Plano, Texas, United States

If you are writing about an existing order, include your order number and we will get to it faster.

Before you write

A lot of common questions are already answered here:

• FAQ: how it works, photos and gifts
• Shipping policy: how long delivery takes and where we ship from
• Refund policy: cancellations, replacements and refunds
• Terms of service